Customer Support

How to buy?

1. Choose your required product.
2. Proceed to checkout.
3.Register/Sign in
4. Verify your order, apply discount code if you have.
5. Make the payment.
6. Check your uaeiiz account for your order status.

Return Policy

1. If buyer need to return, uaeiiz help buyer to contact seller.
2. Non-returnable products can't be returned.
3. Non-returnable products will be mentioned in terms and policies of each product.
4. If buyer need to return product, it must be inform uaeiiz, within 48 hours from delivery of order.
5. Returnable products must be in actual condition with original package of the product.
For more details check Return Policy.
For non-returnable products list Click here.

Refund Policy

1. Uaeiiz will refund, if seller failed to ship the order, within 10 working days.
2. If a product returned and seller need to refund it, then uaeiiz will refund the amount.
3. If a product returned, and seller replace the product, uaeiiz will not refund the amount.
4. If buyer eligible for refund, uaeiiz will facilitate refund 2 ways.
(4a)Refund full amount + return shipping charge as voucher, which can use to make new purchase.
(4b)Refund 100% of product value as bank transfer and balance 20% + return shipping charge as voucher to make new purchase.
5. Every refund will be made within 14 days, after getting confirmation from the seller.

Customer Benefits

1. Very simple to buy, no complications.
2. Best price, as we are charging lowest service charge in the industry.
3. We always ensure we have best sellers.
4. We always verify product details before it visible in our platform.
5. Your orders directly handled by sellers.
6. Simple return and refund policy.
7. No used products allowed to sell.
8.100% free services provided to buyers.

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